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Frequently asked questions
Nutrition Coaching
Pricing
Billing and Refunds
Other
- 01The only requirement to use our services is to be at least 18 years of age. We cater to individuals of all demographics and who have a diverse variety of goals.
- 02Every nutrition coaching package includes: - An initial consultation to get more information about you, answer any questions you may have, and to explain what to expect moving forward - An inspirational menu of possible meal options that you may choose from for your meal plan if you so choose - A custom meal plan tailored specifically to your goals, eating habits, and food preferences - A guide of tips and strategies covering everything from weigh-ins to how to properly measure your food - Weekly check-ins to ensure steady progress and address any issues that may arise, as well as adjustments as necessary - Constant support from your coach via your preferred communication method (text, email, phone, or video call) - For first time customers, a free Bluetooth bodyweight scale that tracks progress and a digital food scale for measuring meals - Access to commission earnings for referring new clients
- 03During weekly check-ins, your coach will ask you to provide your daily weigh-ins. They will go over your progress for the week, listen to your feedback on any issues you encountered, and answer any questions you may have. Based on your results and feedback, your coach will then be able to modify your meal plan if needed. They check-ins last approximately 15 to 30 minutes. They may be done over text, phone, FaceTime, Microsoft Teams video conference, or email.
- 04You may choose to communicate with your coach via text, phone call, or email - whichever is most convenient for you.
- 05No. At this time, we offer virtual services only, but you may choose to meet with your coach over video conference. By not requiring our coaches to travel, they are more efficient and we can offer more competitive pricing.
- 06Our services are all-inclusive, highly personalized, and human-centered. While there are countless apps, nutrition services, and online programs, most of those tend to be generic and lack the personalization to get you to your specific goals. The nutrition plan itself is a key component of our service, but it's the weekly check-ins and access to a coach for reassurance, accountability, and questions that truly elevate the success rate of our clients. You simply will not get that level of support from a $10 fitness app, which is often what makes the difference for our clients. We're so confident in our services that we offer a cooling-off ('refund') period in excess of what's required by Ontario's Consumer Protection Act. The majority of our clients also come from referrals from existing clients, a fact that we take pride in. We encourage you to look at other providers and compare our services before committing.
- 07Much like working out, sustainable progress in your nutrition takes time and consistency. Extreme, quick fix diets simply do not give lasting results and often result in rebounds. Every body is different, so the first two weeks are normally used to gauge your reaction to a specific caloric intake, which provides a starting point for making tweaks to your meal plan. One month is simply insufficient time to understand your unique nutritional needs or to make meaningful progress towards your goals. Instead of selling you a service we know will not yield results up to our standards, we have established a minimum coaching package of three months.
- 08No. We offer plans for nearly any goal, such as strength and performance, making weight for powerlifting or Olympic lifting competitions, gaining muscle mass, or even preparing for bodybuilding competitions.
- 09No. Registered dieticians tend to work in a medical setting and prescribe nutrition to address health issues. While improving your diet may improve your overall health, our plans are designed solely for weight loss, muscle gain, performance, or competition - not the treatment of any health issues.
- 10No. We are not able to prescribe nutrition to treat any illnesses or health conditions. For such services, please consult your healthcare professional or seek the services of a registered dietician.
- 11No. We have developed our own software to design meal plans, which uses both our menu meals and the USDA food database to build custom meals. The calories and macronutrients are calculated using proprietary formulas and our coaches knowledge of individual clients. The final plans are exported to Excel, which are then saved and sent to clients as a PDF file for ease of viewing.
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