How it works
From sign-up to your next goal.
- 01
Getting started
Choose a 3, 6 or 12 month plan on our Pricing page, fill in your details, sign your Nutrition Coaching Agreement online and make your first payment. A signed copy is emailed to you within minutes. If you're a new client, your free Bluetooth bodyweight scale and food scale are dispatched by Amazon within 2 business days.

- 02
Initial consultation
Within 3 business days of signing, your coach will reach out to book your initial consultation on Microsoft Teams or by phone. This is where we get to know you, including your goals, current eating habits, food preferences, schedule, health and measurements. There are no forms to fill in beforehand, only the optional meal menu to rate, and it's your chance to ask any questions you have.
- 03
Receiving your plan
Once you've paid, you'll get a link to our optional online meal menu, where you can rate the meals you'd enjoy. The meals are simply options. At your consultation, let your coach know which ones you'd like in your plan, or if you'd like custom meals instead. Within 2 business days of your consultation, your custom meal plan arrives by email as a PDF, with portions, calories and nutrients tailored to your goals, plus our guide of tips and strategies for measuring food, cooking and staying on track.


- 04
Preparing your meals
You shop for the ingredients in your meal plan, cook your assigned meals, then portion them according to the plan, weighing each ingredient with your food scale. Eat the meals on your plan and follow it as closely as you can. Our guide covers measuring, cooking and meal prep, and if something isn't working, your coach can adjust the plan.
- 05
Checking in
You'll pick a regular weekly check-in time with your coach, and if something comes up, we'll do our best to work around it. Before each check-in, export your weigh-ins from the RENPHO app and email or text them to your coach. Check-ins are by email, text message, phone or Microsoft Teams (whichever you prefer) and take about 15 to 30 minutes. You can message your coach with questions any time in between.

- 06
Adjusting your plan
Every body is different, so your first two weeks show how you respond to your starting calories. From there, your coach adjusts your meal plan whenever it's needed to keep you progressing.
- 07
Monitoring progress
Your bodyweight is our main measure of progress. The Bluetooth scale saves every weigh-in to the RENPHO app on your phone. Before each check-in, you email or text your readings to your coach, so they can follow your trend week by week. You can also track measurements or take progress photos if you'd like; photos are optional and never shared without your written consent.

- 08
Planning future goals
As your term comes to an end, you and your coach review your results and talk through the transition to your next goal, whether you renew your coaching or continue on your own. Plans never renew automatically.